The company makes every effort to perform the scheduled excursions punctually and diligently. The company’s vessels and coaches meet all safety standards prescribed by Law for these specific tours.
Passengers are covered by third party liability insurance. A sufficient number of life jackets for adults and infants, as well as a first aid kit are made available for every boat trip.
Passengers should be at the embarkation point at least half an hour prior to the scheduled departure time.
Underage passengers should be accompanied by at least one adult, who will be responsible for their safety and supervision.
Pregnant women should inform the crew or staff about their pregnancy, so as to enjoy relevant treatment.
Passengers are responsible for keeping their personal belongings and money they may carry safe. The owner company bears no responsibility for the potential loss of property.
To confirm the reservation customers are required to pay the full ticket price
In case of cancellation by the passenger, less than 24hours from the starting time, the ticket fee is not refunded. Participation in the excursion on another date is made though possible, provided that there are available places.
In case you are not able to participate in the tour you can give your tickets to a friend of yours and inform us about the name change.
Yes, you can cancel your reservation and get a statement from our office to get your money back from your insurance company, in case of an accident or a serious medical problem.
If the tour is cancelled with our responsibiliity or because of weather conditions you have full refund or you can change to another date.
A child from 3 to 12 years old benefits of half price discounts to most of our tours. Babies (children from 0 to 2 years old) are free of charge to most of tours as well.